05
Jan
2009

About the Machine Communication Site

The Machine Communication Site provides non-technical leaders and operators with the information they need to start monitoring and management, or improve this, for their machines (machines, equipment, structures, vehicles, etc).

The majority of our readers have one or more of the following attributes.  You may find yourself here.  Descriptions are followed by the benefits this blog - and Machine Communication - offers to you:

Responsible for customer/warranty service for a machine manufacturer or wholesaler

Machine Communication can help you drastically cut your service costs and interruptions, reveal opportunities for improvement, and keep customers happy with more optimally running machines plus peace of mind that any trouble will be correctly quickly.

An owner or owner/operator of vending machines

Machine Communication can help you ensure that the product in your machine is safe and meets regulatory compliance and meets consumer expectations. You also can drastically cut your service costs, provide real-time performance and revenue data, reveal opportunities for improvement, and keep customers happy with always ready machines.

An owner or overseer of critical, remote “machines” such as oil fields

Machine Communication can help you that you are getting every bit from your asset that you expect. Reduce fraud and waste. Discover ways to increase output/recovery. Know you are ready for regulatory compliance.

A consultant, hardware vendor, machine supplier and more

Machine Communication is still a fairly new industry and there is little non-technical “Why?” and “How?” information out there. The “What” message communicated by most vendors is highly technical and specific to what they got, and not necessarily what you need. If you are a buyer you want to learn how to ask for what you need, so you can be sure to get it (or at least know what you are getting). If you are a seller you may want to learn how to speak to your prospect’s need at the leadership level; the business goal.

Welcome all!

I encourage your input! Let me know what is working for you, and what is not.

Lori